3mbw Terms & Conditions

Key Terms at a Glance

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 3mbw ("the Platform", "we", "us", "our") governing your access to and use of the 3mbw website and all associated services, including but not limited to casino games, sports betting, live dealer tables, and promotional offers accessible at 3mbw.pro.

By creating an account on 3mbw, making a deposit, placing a bet, or using any feature of the platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the 3mbw platform and should close your account if one has already been created.

3mbw reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via email or a notice on the platform before they take effect. Your continued use of the platform after any amendment constitutes your acceptance of the revised Terms.

2Eligibility

To register and use the 3mbw platform, you must meet all of the following eligibility requirements at all times. 3mbw reserves the right to request proof of eligibility at any point during your use of the platform.

• You must be at least 21 years of age. This age restriction is strictly enforced. Players found to be under the age of 21 will have their accounts closed and any balance forfeited.
• You must be a natural person — corporate or institutional account registrations are not permitted.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by applicable law.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of 3mbw or any of its affiliated software providers.
• You must not be self-excluded or otherwise restricted from gambling by any mechanism, whether through 3mbw's own responsible gaming tools or through any external programme.

3Account Registration

Each eligible person may register only one account on 3mbw. The registration of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, IP addresses, or payment methods — is strictly prohibited and constitutes fraud.

Account Information Accuracy

• All information provided during registration must be truthful, accurate, and complete. Providing false information is grounds for immediate account termination and forfeiture of any balance.
• It is your responsibility to keep your account information up to date. You may update your contact details by contacting 3mbw support, subject to identity verification.
• You must not share your account credentials with any third party. 3mbw will never ask for your password via email, chat, or telephone.
• 3mbw is not liable for any loss or damage arising from your failure to secure your account credentials or from your sharing of those credentials with a third party.

Account Verification (KYC)

3mbw is required to verify the identity of all registered players before processing withdrawal requests. You may be asked to provide one or more of the following documents:

• A government-issued National ID card (NID) or valid passport showing your full name and date of birth.
• Proof of address issued within the last three months (utility bill, bank statement, or similar document).
• Proof of payment method ownership (e.g. a screenshot of your bKash or Nagad account screen showing the registered mobile number matching your 3mbw account).

4Deposits and Withdrawals

All financial transactions on the 3mbw platform are conducted in Bangladeshi Taka (BDT). 3mbw supports a range of payment methods popular among Bangladesh players, including mobile banking services and bank transfers. The availability of specific payment methods may vary and is subject to change without notice.

Deposit Rules

• The minimum deposit amount is ৳200. 3mbw does not charge a fee for deposits; however, your payment provider may apply their own transaction fees.
• Deposits are credited to your account balance in real time for mobile banking methods (bKash, Nagad, Rocket, Upay). Bank card deposits may take slightly longer.
• 3mbw reserves the right to impose deposit limits on individual accounts as a responsible gaming measure. You may also set your own deposit limits from within your account settings.
• Deposits made using funds that do not belong to you, or deposits made using payment methods registered to a third party, are prohibited and may result in account suspension.

Withdrawal Rules

• The minimum withdrawal amount is ৳500. Withdrawals will only be processed to the same payment method used for the most recent deposit, unless otherwise approved by 3mbw support.
• KYC verification must be completed before any withdrawal is processed. If your KYC documents have not been approved, your withdrawal request will be held pending until verification is complete.
• Withdrawal processing times for bKash and Nagad average under 15 minutes during normal operating hours (Bangladesh Standard Time). Bank card and bank transfer withdrawals may take one to three business days.
• 3mbw reserves the right to conduct additional security and fraud checks before processing any withdrawal. In such cases, the player will be notified and may be asked to provide further documentation.
• Bonus funds must meet the applicable wagering requirement before they can be withdrawn as real cash. Attempting to withdraw bonus funds before the wagering requirement is met will result in the forfeiture of the bonus amount.

5Bonuses and Promotions

3mbw offers welcome bonuses, reload bonuses, free spin promotions, and seasonal promotions to eligible registered players. All bonuses and promotions are subject to the following general conditions, in addition to any specific terms communicated at the time the offer is made.

• Bonuses are available to players who have completed account registration and, where applicable, initial KYC verification.
• A standard wagering requirement of 35x the bonus amount applies to all welcome and deposit-match bonuses unless otherwise stated. The wagering requirement must be met within 30 days of the bonus being credited, after which any unmet bonus balance will be removed from the account.
• Only one welcome bonus is available per player. Claiming a welcome bonus with multiple accounts, or using any referral or promotional mechanism to claim the same offer more than once, constitutes abuse and will result in all bonuses being voided.
• Free spins awarded as part of a promotion are valid for 24 hours from the time of crediting unless otherwise stated. Winnings from free spins are subject to the wagering requirement specified in the promotion terms.
• 3mbw reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Players who have already claimed an active bonus at the time of withdrawal will not be affected, provided the applicable terms are met.
• Bonuses cannot be transferred, exchanged for cash at face value, or used in conjunction with any other offer unless the specific promotion terms explicitly allow it.

Promotional offers are designed for recreational players. 3mbw reserves the right to refuse, limit, or recover a bonus from any player who, in 3mbw's reasonable assessment, is exploiting promotional offers in a manner inconsistent with normal recreational play. This includes but is not limited to systematic low-risk betting patterns designed to clear wagering requirements without genuine gambling risk.

6Fair Use and Prohibited Conduct

The following conduct is strictly prohibited on the 3mbw platform. Any player found to be engaging in prohibited conduct will have their account suspended or permanently closed, any winnings arising from the prohibited conduct voided, and any remaining balance subject to review before release.

• Registering more than one account, or assisting another person in circumventing the one-account-per-player rule.
• Using automated software, bots, scripts, or any artificial intelligence tool to interact with any game, bonus mechanic, or platform feature in a manner not available to regular human players.
• Exploiting software errors, glitches, or vulnerabilities in any game or platform feature. Any winnings obtained through a known or reasonably discoverable error must be reported to support and will not be honoured.
• Engaging in or facilitating any form of money laundering, fraud, or financial crime using the 3mbw platform.
• Colluding with other players or third parties to manipulate the outcome of any game, match, or sporting event.
• Using the platform while subject to a self-exclusion, account suspension, or any other restriction imposed by 3mbw or an external responsible gaming programme.

3mbw cooperates fully with law enforcement authorities and regulatory bodies in any investigation involving suspected prohibited conduct on the platform. Accounts and balances may be frozen for the duration of such investigations.

7Game Rules and Technical Errors

Each game available on the 3mbw platform is governed by the rules of its respective software provider. It is your responsibility to familiarise yourself with the rules of any game before placing a bet. 3mbw provides access to game rules and paytables within each game's interface.

• In the event of a disconnection or technical failure during an active game round, the game will resume from its last confirmed state when connectivity is restored. If a round cannot be completed, any unsettled bet will be refunded to your account balance.
• All RNG-based game outcomes are determined by certified random number generation software operated by the relevant game provider. 3mbw does not influence game outcomes. RTP values displayed in game information are theoretical and based on the provider's certified game mathematics.
• Winnings resulting from a demonstrable software malfunction or a manifest error in the display of odds, game data, or payout calculations will be voided. A manifest error is one that would be obvious to a reasonable person and that resulted in an outcome materially different from what would have occurred in normal operating conditions.
• Live casino game outcomes are final once the dealer or game host declares the round closed, as confirmed by the game provider's server log. Any dispute regarding a live game outcome must be raised with 3mbw support within 48 hours of the round in question.

8Responsible Gaming

3mbw is committed to promoting responsible gaming. The platform provides a suite of tools designed to help players manage their gaming activity. These tools are available to all registered players and can be accessed directly from account settings without requiring contact with support.

• Deposit limits: set daily, weekly, or monthly caps on the amount you can deposit into your 3mbw account.
• Loss limits: restrict the maximum amount you can lose within a defined time period to help prevent chasing losses.
• Session reminders: set timed alerts that notify you how long your current gaming session has been active.
• Self-exclusion: exclude yourself from the platform for a defined period of between one week and five years, or permanently. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

If you believe your gambling is causing harm to yourself or others, please use the self-exclusion tool immediately and contact 3mbw support. 3mbw staff are not counsellors, but they will direct you to appropriate support resources. For further information on responsible gaming practices, please visit our Responsible Gaming page.

9Privacy and Data Protection

3mbw collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By accepting these Terms, you also accept the Privacy Policy. The Privacy Policy describes what data is collected, how it is used, who it may be shared with, how long it is retained, and what rights you have in relation to your personal data.

All account data is transmitted using SSL encryption. 3mbw does not sell or rent personal data to third parties for marketing purposes. Data shared with payment processors and KYC verification providers is limited to the minimum necessary to complete the relevant transaction or verification and is governed by the data processing agreements in place with those providers.

10Intellectual Property

All content on the 3mbw platform — including but not limited to the website design, graphics, logos, game content, software, text, and compiled data — is the intellectual property of 3mbw or its licensed content providers. All rights are reserved. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, non-commercial recreational purposes in accordance with these Terms.

You may not reproduce, distribute, publicly display, reverse engineer, decompile, or create derivative works from any content on the 3mbw platform without prior written permission from 3mbw. Unauthorised use of 3mbw's intellectual property may result in legal action.

11Limitation of Liability

To the fullest extent permitted by applicable law, 3mbw's liability to you in connection with your use of the platform is limited as follows:

• 3mbw is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, even if 3mbw has been advised of the possibility of such damages.
• 3mbw is not responsible for any loss of data, loss of profits, or business interruption resulting from technical failures, server downtime, or third-party service disruptions outside of 3mbw's reasonable control.
• Nothing in these Terms limits or excludes 3mbw's liability for death or personal injury caused by its negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

12Account Suspension and Termination

3mbw reserves the right to suspend or permanently close any account, with or without prior notice, in any of the following circumstances:

• You are found to have breached any provision of these Terms, including but not limited to the prohibited conduct rules in Section 6.
• You are found to be ineligible to hold an account under Section 2 of these Terms (e.g. you are under 21 years of age, or are a restricted person).
• Your account is suspected of involvement in fraudulent activity, money laundering, or other financial crime, pending investigation.
• You request the closure of your account. Account closure requests will be processed within five business days. Any remaining real-money balance at the time of closure (excluding bonus funds that have not met their wagering requirement) will be returned via your last-used payment method following KYC clearance.

13Amendments to These Terms

3mbw reserves the right to amend, update, or replace these Terms at any time. Where changes are material — meaning they affect your rights or obligations in a significant way — 3mbw will provide at least 14 days' notice before the changes take effect by emailing registered players or displaying a prominent notice on the platform.

Non-material updates (such as corrections of typographical errors, clarifications that do not change the substance of any clause, or updates to contact details) may be made without notice and take effect immediately upon publication. It is your responsibility to review these Terms periodically. The date at the top of this page indicates when these Terms were last updated.

14Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of a dispute between you and 3mbw, you are encouraged to contact 3mbw support in the first instance to seek an informal resolution. 3mbw will make reasonable efforts to resolve disputes fairly and promptly. If a dispute cannot be resolved informally, it shall be referred to binding arbitration under the rules of a mutually agreed arbitration body, except where applicable law requires otherwise.

15Contact Information

If you have any questions about these Terms and Conditions, wish to make a complaint, or need to contact 3mbw for any reason relating to your account, please reach out to our support team. We aim to respond to all queries within one business day (Bangladesh Standard Time).

Email: [email protected]